User’s Guide
Model 3512-5 Series
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Assembly
Operation
Maintenance
Troubleshooting
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Thanks for buying a BISSELL Upright Vacuum Cleaner.
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meet all vacuuming needs
Multi-surface height settings
Wide beam headlight
Dual edge cleaning action
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CAUTION:
Do not
plug in your vacuum cleaner
until you are familiar with
allinstructionsand operating
procedures.
Metal Handle
Powercord
Wrap
Hose Hanger
Carrying
Handle
Bag/Body
Assembly
7.
Tools
Upholstery Tool/
Dusting Brush
Crevice
Tool
2.
Bolt/Nut
Assembly
1.
Connector
Tube
Power
Switch
Extension
Wand
Powerfoot
Hose
Port
Back View
3
How to use this guide
Pay particular attention to the assembly diagram,
assembly instructions, and part names.
This User’s Guide has been designed to help you
get the utmost satisfaction from your BISSELL
®
Locate and organize all parts before assembly.
Familiarize yourself with the parts and where they go.
Following this User’s Guide will greatly enhance your
ability to get the most performance from your
Upright Vacuum Cleaner. You’ll find assembly and
operating instructions, safety precautions, as well as
maintenance and troubleshooting instructions.
Please read this Guide thoroughly before assembling
your vacuum cleaner.
®
BISSELL Upright for many years.
How to put it together
The only tool you’ll need to assemble
your vacuum cleaner is a Phillips head
screwdriver.
WARNING:
Plastic
film can be dangerous. To
avoid danger of suffocation,
keep away from babies and
children.
Attach Vacuum Body to Powerfoot
Attach Hose and
Tools. To attach
Hose with Wand,
open Tool Door
Place Powerfoot on floor with Connector Tube in vertical
position. Place Bag/Body Assembly over Connector Tube
as shown. Stand behind cleaner and push down SLIGHTLY
on top of Bag/ Body Assembly until you hear a click.
6.
1.
2.
3.
on top cover.
Insert end of Hose
into Hose Port and
fit tabs into notches.
Turn clockwise to
lock. Press Hose into
Hose Clip. Route
Hose over top of
cleaner, through
Hose Hanger on front of
Handle. Place end of Wand
over X-shaped extension and
push down to seat. Snap top
of Wand into Hose Clip.
Push long bolt through bottom hole on FRONT of Connector
Tube. Place nut over end of bolt and hold in place while
tightening bolt with a phillips head
screwdriver.
NOTE: If bolt will not go through hole easily, repeat step 1.
Place Powerfoot and
Bag/Body Assembly
on floor or other
stable surface. Place
Metal Handle into recess on
back of Bag/Body Assembly
as shown.
Align Carrying Handle over screw holes in Bag/Body Assembly.
NOTE: Lower Cord Wrap must point toward BOTTOM of
cleaner.
Attach Tools to caddy in their positions
as shown.
4.
5.
7.
Install four (4) screws through
Carrying Handle and one (1) screw
through Metal Handle as shown.
Tighten all the screws. Do not
overtighten - product damage
may result.
4
Index
Assemble Dust Bag
Unzip Cloth Bag.
8.
Fold down top of new Dust Bag.
Grasp Bag Collar and push Collar firmly
over raised rib on Connector Tube.
Pushing too hard on the Collar may rip the
Dust Bag.
Safety instructions . . . . . . . . . .2
Product view . . . . . . . . . . . . . . .3
How to put it together . . . . . .4-5
Tuck remainder of Dust Bag completely into
vacuum cleaner.
Lay it flat, top to bottom, without bunching.
Zip Cloth Bag closed.
How to use your
upright vacuum cleaner . . . . . .5
Index . . . . . . . . . . . . . . . . . . . . .5
Using special tools . . . . . . . . . .6
Routine maintenance . . . . . .7-8
Troubleshooting . . . . . . . . . . . .9
Replacement parts . . . . . . . . . .9
Warranty . . . . . . . . . . . . . . . . .10
Customer Service . . . . . . . . . .10
Assembly is now complete.
®
How to use your BISSELL
Upright Vacuum Cleaner
Handle Positions
Tip:
Press the Handle Release Pedal with
your foot to place your Upright into
one of four cleaning positions.
1. Upright - For storage and above
floor cleaning with special tools.
2. Normal Cleaning - Use for most
household floor cleaning tasks.
3. Threshold Stop - Use for going
over thresholds or for vacuuming
over edges of area rugs.
Before cleaning
under low
1
furniture, check
area first for
objects that
might harm the
unit or block the
Vacuum Hose.
2
3
4. Low Cleaning - Use for vacuuming
under low furniture such as tables,
chairs and beds.
4
Powerfoot Height Adjustment
The Powerfoot/Rotating Floor Brush on your
BISSELL® Upright Vacuum can be adjusted to
clean several floor surfaces.
NOTE: For optimal cleaning performance, adjust
to the lowest practical setting. If your cleaner is
difficult to push, adjust to the next higher setting.
1. Place Handle in Upright Position.
2. Slide Floor Surface Selector to desired setting.
■ HI - For plush pile or shag carpet.
■ LO - For short pile carpets and bare floors.
5
Special Tools
Your Upright Vacuum Cleaner is not only a powerful carpet and
rug vacuum cleaner, it’s also a versatile above floor vacuum
cleaner when you select one of the four special tools stored on
the Tool Caddy.
1. Raise Handle to Upright Position.
2. Make sure Vacuum Hose is securely inserted in Hose Port
(turn clockwise to lock).
3. Slide Cleaning Selector to Tool setting to divert all suction
to Hose.
Tip:
Hair, string and
small objects
4. Attach tools by firmly pushing/twisting onto Vacuum Hose
or Wand.
can block the
Vacuum Hose or
Tools. Check
them occasionally
for obstructions.
See Trouble-
■ Upholstery Tool/Dusting Brush - For dusting
surfaces such as table tops, mantles,
lamp shades, drapes, woodwork, etc.
Slide Dusting Brush off for upholstery
or stairs.
shooting Guide
for instructions.
■ Extension Wand-
For extra length
or reach. Use with one
of three other tools.
■ Crevice tool - For tight,
narrow spaces.
WARNING:
The Rotating
Floor Brush continues to rotate
while tools are in use. To reduce
the risk of injury from moving
parts, always move the cleaner
with the carry handles at the
front and back of the cleaner.
Always place vacuum cleaner
on floor with Handle in Upright
position when using tools.
To resume normal floor vacuuming:
1. Slide Cleaning Selector to Floor to divert the suction back to
the Floor Brush.
2. Vacuum Hose may be left in place. For maximum cleaning
performance, remove Vacuum Hose from Hose Port and close
Tool Door.
Never place your fingers under
the cleaner when it is running.
Never place Powerfoot on
Power Cord Storage
When you are done using your BISSELL Upright Vacuum
Cleaner, return it to the Upright position and store the Power Cord.
®
furniture, or place vacuum
cleaner close enough to objects
to pull them into rotating brush.
1. Turn vacuum cleaner off.
2. Unplug Power Cord by grasping the polarized plug (NOT the
cord) and disconnect from outlet.
3. Loop Power Cord around Cord Wraps on back of vacuum
cleaner.
4. Clip molded plug to Power Cord to secure.
6
Routine maintenance
All Models
®
To maintain maximum performance from your BISSELL
Upright Vacuum Cleaner, perform these simple maintenance
checks at least once a month.
WARNING:
To
reduce the risk of electric
shock, turn Power Switch
OFF and disconnect
polarized plug from
Replace Dust Bag
electrical outlet before
performing maintenance or
troubleshooting checks.
To maintain peak vacuum efficiency, you should check the Dust
Bag weekly, and replace it when it is no more than half full.
Never reuse a paper Dust Bag.
Replacement Bags
®
1. Unplug cleaner from electrical outlet.
2. Unzip Cloth Bag.
3. Grasp paper Dust Bag and Bag Collar, pull used Dust Bag
from Connector Tube, and dispose of Dust Bag.
4. Fold down top of new Dust Bag.
5. Grasp Bag Collar and push Collar firmly over raised rib on
Connector Tube. Pushing too hard on the Collar may rip
the Dust Bag.
6. Tuck remainder of Dust Bag completely into vacuum
cleaner. Lay it flat, top to bottom, without bunching.
7. Zip Cloth Bag closed.
Use only BISSELL Style 2 Dust Bags in your
Upright Vacuum Cleaner. You may purchase these
bags from your retailer, or to place an order
using Visa or MasterCard, cheque or money order
call:
BISSELL Customer Service
1-800-263-2535
Monday - Friday
8:00 A.M. - 4:30 P.M. (E.S.T.)
E-mail us at: [email protected]
Or visit our Web Site @ www.bissell.com
Check Rotating Brush and Drive Belt
You should check your vacuum cleaner’s Drive Belt and
Rotating Floor Brush regularly for wear or damage. You
should also clean the brush and brush ends of string, hair,
and carpet fibers. These can wrap around the brush and
hamper its ability to effectively clean your carpet.
WARNING:
To
reduce the risk of injury
from moving parts, turn
off vacuum cleaner and
disconnect Power Plug
from electrical outlet.
1. Unplug unit from electrical outlet.
2. Place Handle in Low Cleaning position and turn vacuum
cleaner face down on floor.
3. Locate two Lock Tabs adjacent to forward wheels on
removable Brush Cover.
Lock Tabs
4. Using your fingers, press outward on Lock Tabs to remove
Brush Cover.
Tip:
This is a good
time to clean
the Slide Track
area of hair,
string, dirt,
5. Grasp Rotating Floor Brush at both ends and lift up.
6. Clean strings, hair and other debris from Rotating Floor
Brush, paying particular attention to brush ends.
7. Clean strings, hair and other debris from Motor Pulley and
Drive Belt areas.
or other
obstructions.
8. Check Drive Belt carefully for wear, cuts or stressed areas.
Inspect entire belt by rolling floor brush with the palm of
your hand several times in the direction of the Motor Pulley.
9. Check Air Passageway for obstructions. Remove debris from
this area.
7
Replace Drive Belt
Replacement Belts
Use only BISSELL® Replacement Belt Style 2
(#3215P) in your Upright Vacuum Cleaner. You
may purchase these belts from your retailer.
To locate a retailer near you, or to place an order
using Visa, MasterCard, cheque or money order
call:
1. With Rotating Floor Brush removed from vacuum cleaner,
stretch old belt to clear Motor Pulley, and remove belt.
Discard.
2. Place new Drive Belt over Motor Pulley and stretch other
end over crown of Rotating Floor Brush.
3. Place belt end of Rotating Floor Brush into its slot and hold
it in place with your left hand, while slowly pulling opposite
end of brush down into its slot with your right hand.
4. Turn Rotating Brush by hand several times in direction of
Motor Pulley. If properly installed, Drive Belt will centre itself
on Rotating Brush crown.
BISSELL Customer Service
1-800-263-2535
Monday - Friday
8:00 A.M. - 4:30 P.M. (E.S.T.)
E-mail us at: [email protected]
Or visit our Web Site @ www.bissell.com
5. Position Brush Cover Tabs in the four Brush Cover slots
along front of Powerfoot, and snap Brush Cover into place.
Replace Lightbulb
1. Unplug unit from electrical outlet.
2. Remove Cleaning Selector and Floor Surface Selector
from Top Cover by grasping Selectors firmly and pulling
straight up.
3. Place Handle in Upright position and turn vacuum cleaner
face down on floor.
Replacement Bulb
Use only BISSELL® Replacement Bulb (555-9069)
in your Upright Vacuum Cleaner. You may
purchase theses bulbs by calling
BISSELL Customer Service
1-800-263-2535
Monday - Friday
8:00 A.M. - 4:30 P.M. (E.S.T.)
E-mail us at: [email protected]
Or visit our Web Site @ www.bissell.com
4. Insert a blade type screwdriver into four slots on underside
of Powerfoot and pry outward on sides of Top Cover to
unsnap internal latches.
5. Return vacuum cleaner to Upright position on floor and
push Handle Release Pedal with foot to lower the Handle
to Low Cleaning Position.
6. Lift Top cover from Powerfoot (If Vacuum Hose is attached
to Hose Port, remove by turning counterclockwise and
lifting up).
7. Gently work bulb from side to side while pulling up. Do
not squeeze bulb too firmly with fingers or it may break
and injure you.
8. Insert new bulb, pushing gently until it is firmly seated
in socket.
9. Realign Top Cover to Powerfoot, making sure opening
under Tool Door fits over Hose Port. Press Top Cover
downward until you hear all four internal latches snap
into place.
Test Top Cover for tightness by pulling up on it.
10. Replace Cleaning Selector and Floor Surface Selector by
pushing them on firmly.
8
Troubleshooting
Vacuum cleaner won’t run.
Possible Causes
Remedies
Check electrical plug
Vacuum cleaner is not plugged in
Household fuse/breaker
Check/replace fuse - Reset breaker
Call BISSELL Customer Service
Vacuum cleaner won’t pick up dirt.
Possible Causes
Remedies
Incorrect setting
Move Cleaning Selector to Floor setting
Reset Height Adjustment
Replace with new bag
Height adjustment too high
Paper Dust Bag is full
Rotating brush drive belt broken
Replace Drive Belt
Drive Belt stretched/
off Motor Pulley Shaft
Reposition belt/clean brush/belt areas
WARNING:
To
reduce the risk of injury
from moving parts and/
or electrical shock, turn
Power Switch OFF and
disconnect polarized plug
from electrical outlet
before performing
troubleshooting checks.
Rotating Floor Brush bristles worn
Rotating Floor Brush jammed
Replace brush
Remove brush and clean debris from
brush ends
Remove Brush Cover.
Clean debris from passageway
Remove bolt and nut from Vacuum Body.
Use flat blade screwdriver to release
locking tab on Powerfoot from Vacuum
Body. Remove Vacuum Body and clean
obstructions from inside Powerfoot and
Vacuum Body bottom. Reassemble
following instructions on Page 4
Air Passageway clogged
Dirt Tube is clogged
Cleaning Selector won’t slide.
Possible Causes
Remedies
Remove Brush Cover and clean slide area
Dirt clogging slide track
Tools won’t pick up dirt.
Possible Causes
Remedies
Move Cleaning Selector to Tools setting
Incorrect Setting
Vacuum Hose, Wands
or Tools clogged
Visually check for objects blocking
suction path and remove carefully
Vacuum cleaner is difficult to push.
Possible Causes
Remedies
Incorrect Floor Surface Selector setting Move Selector to next highest setting
®
Replacement parts - BISSELL Upright Vacuum System
Item Part No. Part Name
1
2
3
4
5
6
7
8
210-9103
3215P
32013
Crevice Tool
Drive Belt (2-Pack)
Style 2 Microfiltration Dust Bag (3-Pack)
Style 2 Dust Bag (3-Pack)
Upholstery Tool/Dusting Brush
Extension Wand
1
2
3218P
7
210-9104
210-9102
210-5005
555-9069
6’ Flex Hose
Headlight Bulb
5
3/4
If suggestions for this or any function of your Upright
Vacuum Cleaner do not correct the problem, call:
BISSELL Customer Service
1-800-263-2535
Monday - Friday
8
8:00 A.M. - 4:30 P.M. (E.S.T.)
6
9
About your warranty
If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact
BISSELL Customer Service by e-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Ltd. will repair or replace
(with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original
purchaser, for one year any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or
routine maintenance components such as filters, bags, belts, or brushes. Damage or malfunction caused by negligence, abuse, or use
not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Call BISSELL Customer Service at the number below or www.bissell.com to locate a BISSELL Authorized Service Centre in your
area. If there are no authorized BISSELL Service Centres in your area, a BISSELL Representative at
[email protected] or at the phone number below will issue you a Return Authorization Number and a
pre-paid mailing label to return the unit to BISSELL for warranty repair.
-- The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your warranty - do not
send original.) If you need information about repairs or replacement parts, or if you have questions about your warranty,
e-mail: [email protected].
Or call:
BISSELL Customer Service
1-800-263-2535
Monday - Friday 8 a.m. - 4:30 p.m. (E.S.T.)
Or write:
BISSELL Ltd.,
ATTN: Customer Service,
Box 1003,
Niagara Falls, Ontario, L2E 6W2
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY.
BISSELL LTD. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERA-
TION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR
DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
BISSELL Customer Service
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Customer Service
E-mail us at: [email protected]
1-800-263-2535
Visit our Web Site @ www.bissell.com
Monday - Friday
8:00 A.M. - 4:30 P.M. (E.S.T.)
Or write:
BISSELL Ltd.
ATTN: Customer Service
Box 1003
Niagara Falls, Ont. L2E 6W2
©2001 BISSELL Homecare Inc.
When contacting BISSELL, have model number of unit available.
BISSELL Ltd.
Please record your Model Number: ___________________
Niagara Falls, Ont., L2E 6W2
Please record your Purchase Date: ___________________
All rights reserved. Printed in U.S.A.
Part Number 310-5820
Visit our Web Site at:
10
NOTE: Please keep your original sales receipt. It is your warranty.
Please do not return this product to the store.
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